How to troubleshoot the Orbi connectivity issues?

Many Netgear users complain about the connectivity issues with their Orbi router. There are many possible reasons due to which connectivity errors mainly occur, but with the right Orbi troubleshooting guidelines, those problems can be fixed easily. This post includes the simple troubleshooting steps that can help you to fix the Orbi router connectivity issues.   The  Netgear Orbi is known for delivering a reliable and fast internet connectivity experience with its users. So, if you are encountering any technical trouble with your Orbi device, read the post below and follow the simple steps to get rid of your problem.


 Fix Netgear Orbi Connectivity Issues: Troubleshooting Steps To Follow 

Run the internet troubleshooter

  • From your computer, press the ' Windows + S' key to open the 'Search Utility'. 
  • In the search bar, type 'Internet Connection'. 
  • Click on the 'Find and Fix Problems' option. 
  •  Click on the 'Advanced' option. 
  • Choose the 'Run as Administrator' option. 
  • Click on the 'Apply Repairs Automatically' option and choose it.
  • Hit the Next button. 

 

Power Cycle The Router And Computer 

  •  Turn off your computer and the other connected devices. Unplug the devices.
  •  Now, you need to unplug the router and modem.
  •  Wait for a few minutes.
  •  After this plugin, the modem and restarts it.
  • Once the modem restarts, plug in the router. 
  •  Plugin your PC again.

 

 Factory reset the router

If nothing is helping you out to fix Orbi router problems, you can always reset the router to its factory default values and try to connect again. Here are the step-by-step guidelines you can follow:

  • Find the reset button on the router. 
  • Press the button using a small paperclip. 
  • When your router is turned on, you need to insert the paper-clip in the reset hole and hit the button. 
  • Keep pressing the button until the router starts to blink. 

Important:  After the router reset, all the previously saved information will be deleted and customized settings will be removed.  You may need to reinstall the software after you reset the router.

Check whether the network adaptor is enabled

  • Right-click on the 'Start' button and choose the 'Run' option.
  • After this, you need to enter 'ncpa.cpl' in the run box and hit the OK button.
  • Go to the 'Network Connection Applet'. 
  • If the Orbi network adapter is disabled, you need to right-click on it and open the 'Context' menu. 
  • Choose the 'Enabled' option. 

 

Use the Ethernet Cable 

 If you have an Ethernet cable then we recommend you use the cable for connecting your router. Connect the ethernet cable to your computer and then the router.

We hope that these simple steps would help you in Orbi troubleshooting on your device, and you would be able to get connected to the internet again.  All the mentioned instructions are simple and easy to follow.  But, if these troubleshooting steps are not helping you to fix the problem, we recommend you contact the experts. The professionals can give you the best advice to troubleshoot the issue and make sure that you have the best networking experience with the Netgear orbi router.

 

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